Remote Monitoring and Response Service
Irides provides remote monitoring services to customers who have IT equipment located within their office space or
at other data centers. Our remote monitoring provides near real-time access to hundreds of data points that cover
all aspects of server, switch, router and firewall operation.
Our monitoring can also be configured to alert via e-mail or SMS; and with our Response Service, Irides' engineers
will respond 24/7 to a reported problem.
Irides' remote monitoring capabilities include:
- Basic port monitoring including periodic rescanning for changes in open ports
- System available through ping or SNMP
- Identification of hardware failures
- High-level metrics including e-mail round trip monitoring and website content monitoring
- Monitoring of web cluster performance including load balancers and individual node
- Access to product-specific metrics for key technologies including Microsoft Exchange, Microsoft SQL and RIM Blackberry Enterprise Servers
- Real-time bandwidth monitoring and trend analysis
Key benefits include:
- IT managers can be first to know that there is a problem BEFORE users or customers report it directly
- With the optional Response Service, Irides' engineers are available 24/7 for remote diagnosis and repair
- Independent monitoring of vendor SLAs
- Much more than simple port monitoring available from many vendors
- Access to vital information for system management and capacity planning
- Simple, low-risk set up
Purchase Help
Contact our sales team for more information including help purchasing custom configurations:
